Privacy Policy
Last updated: February 6, 2026
This Privacy Policy describes how Rofane (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://rofane.co.za/ (the "Site") or otherwise communicate with us (collectively, the "Services").
How We Collect Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, including:
- Information Provided Directly: Basic contact details (name, address, phone), order information, and account credentials.
- Automatic Collection: Usage Data collected via Cookies and pixels, including device information and IP addresses.
- Third-Party Sources: Information from service providers like Shopify and our payment processors.
How We Use Your Personal Information
We use your information for legitimate business purposes, including:
- Fulfilling orders and providing products/services.
- Marketing and promotional communications (where permitted).
- Security and fraud prevention.
- Direct communication for customer support and service updates.
Disclosure of Personal Information
We may share your information with third parties for legitimate purposes, such as:
- Vendors who perform services on our behalf (e.g., shipping, IT management).
- Business and marketing partners (e.g., Shopify).
- In the event of a business merger, bankruptcy, or legal compliance requirement.
Security and Retention
No security measures are perfect. We recommend you do not use unsecure channels for sensitive data. We retain your information only as long as necessary to maintain your account, provide services, or comply with legal obligations.
Your Rights
Depending on your jurisdiction, you may have the right to access, delete, or correct your personal data. Please contact us using the information below to exercise these rights.